( The Mill) Reception volunteer

The Mill, Walthamstow
05 May 2017


Task: Reception, front of house, general admin support and hosting visitors

What does it involve? Staff at the front desk, welcoming people to The Mill.

Minimum commitment one 4-hour Session per week.

You will be:

*Answering phones, dealing with queries (on phone & in person), meeting and greeting visitors

*Keeping rooms tidy

*Updating notice boards, maintaining events and activities registers, keeping a plentiful supply of up to date information at Reception

*Keeping tea & coffee point tidy – replenishing supplies and washing up crockery and cutlery

*Helping to set up rooms for meetings

You need to be 16+ to apply for this role.
The volunteer coordinator is part time so there may be a small delay in getting back to you, please be patient, you are important to us and we will contact you!

About organisation

The Mill is Walthamstow’s living room, it’s available for residents to drop in and read the papers, view our art exhibitions, join a group or activity, or use our play room. The Mill is run by local volunteers for the local community and is open to the public 6 days a week.

Through our community projects delivered at the Mill, we aim to make life better for people in the neighbourhood, and particularly those who are currently isolated, vulnerable and disadvantaged. Projects delivered at the Mill include art and craft activities for all ages, sewing classes, English language classes, and drama classes.

We currently need people to help Front of House and at the Reception desk, enthusiastic volunteers for our Events and Fundraising Team, energetic people to join our Marketing Team and creative people to help at our After-school Arts Club.

What are they looking for?

Skills needed:

Ability to communicate with the general public in a friendly and welcoming manner.
Team player.
Reliable and committed.
Good time keeping skills.
Willingness to learn.

Additional Info

Website application form: http://themill-coppermill.org/help-the-mill/

Age/Gender Restrictions: 16+

Can volunteers choose their hours? Yes

Confidentiality: Yes

Disabled Access: Yes

Equal Opportunities Policy: Yes

Expenses: yes, Travel expenses are reimbursed.

Health and Safety: Yes

Induction: Yes

Insurance Cover: Yes

Problem-solving/ Complaints/ Grievance/ Disciplinary procedures: Yes

Support on offer: Yes, Volunteer coordinator and Team leader are available for support as well as the rest of the volunteer team.

Training: Yes, on the job training.
Bus: 230, 158, W12
Tube: Blackhorse Road
Overground: St James Street

To apply for this opportunity:

Join Us OR Login